Posts Tagged ‘Challenges’

Ready, willing and able was first published on Women in Focus.


Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia.  It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world.  Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.

When the words “disability” or “impairment” are mentioned in the workplace, many things happen. A noticeable shift takes place, people look away or shuffle their feet. They are not quite sure whether they should say something or nothing. Have our attitudes changed much regarding employing or doing business with people who have a disability or impairment?

I recently had the pleasure to interview Greg Standen from Hassle Free Marketing on one of my radio shows. He is the proprietor of the business and was coming on the show to talk about employing people in the workforce who may have physical challenges. It didn’t occur to me right away that he may have a challenge himself. When the thought eventually crossed my mind, I was too embarrassed to ring and ask him if he needed anything “special” from me.

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Your health is good business was first published on Women in Focus.

Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia.  It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world.  Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.

I don’t tolerate my own health weaknesses very well. Yet my major business decisions, plans and moves came from either my own health crisis or those close to me.  Although I also acknowledge that I have a very short memory of these milestones and always believe it won’t happen to me….

I’m sure I’ve mentioned once or twice before that I have been in business with my brother all our business lives. We have grown up together literally in the hospitality world. We know what its like to have a health crisis in business and the effect it can have on those around you. And when the one thing that you have always relied on lets you down - YOU, it’s an eye opener.

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Is winning everything? was first published on Women in Focus.

Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia.  It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world.  Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.

Uh oh, I could be in trouble with this answer. Everything is pretty all encompassing, not a lot of wiggle room here. But I want to be clear and narrow this very broad sentence; I’m referring to awards and what they mean to a business and the owner. For me they have meant a lot, for others nothing. Would I describe it as “everything”? Yes.

Asking the question “is winning everything” will annoy some people, and rightly so. I’m not back peddling but I am saying that it’s not only winners who win. It’s what you do with it that matters and makes the difference.

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Chicken Salad, No Chicken was first published in Women in Focus

Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia.  It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world.  Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.

In my business of food, I find a lot of my daily challenges pretty much sum up life as a business owner. It’s the front line of my business war that dictates my strategy, highlights my problems and often showcases dilemmas that will produce profound change or deliberate denial.

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Generally speaking, small business owners are emotionally attached to their business. We build it up, sometimes from less than nothing; we nurture it, develop it and sometimes strangle it. Like any baby or child that inevitably grows up, sometimes we don’t know when to let go or we let go too much.

It’s a confusing situation, complicated by finance and entangled by feelings that are fuelled by fear. Fear of the “what if” - what if you take a step back and the business suffers, what if you run out of ideas, what if you find a challenge that can’t be defeated? What if you actually stop mothering your business and it flourishes, does that mean you were holding it back?

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5.00am: It’s a typical day at VIVO Cafe.

Of course I say that in the car while driving to work. I listen to AM radio in the hope that I will know a tiny bit of what’s going on in the world around me. Sometimes my work bubble extends so much over my life bubble that it can, does and will totally take over. Especially on a day like today, that is about to send me over the edge. So far all is as it should be, but not for long!

5.01am: First phone call, two staff have already missed the train, they will be one hour late. As it’s against the law to SPEED and I can’t magically appear at work, I now have the ‘drive of stress’ to contend with. The one where you develop road rage against everything because the world doesn’t get that you need to go to work faster. Right now. We have over 100 booked for breakfast starting at 7.00am and we need to unpack furniture and basically get ready for the entire day. Breathe. Even after 25 years as a business owner, or maybe especially because of these 25 years, I still get worried when calls start early. It’s never good. It always gets worse. This isn’t pessimism, or a self fulfilling prophecy or me being negative. This is life in a small business and in the cafe world when you start to run late early on, you very rarely get ahead.

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