Posts Tagged ‘customer’
Eat Pay Leave was first published on Women in Focus
Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia. It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world. Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.
When I sit back to look at my business, the hustle and bustle and the comings and goings of the people, I get entertained and rejuvenated. It’s fun, in a twisted Jersey Shore way. There is never a dull or quiet moment in hospitality, even less possibility of that in a kitchen and then take into account the fact that we serve real time customers in what can sometimes be a volatile and emotional transaction. Read the rest of this entry »
Chicken Salad, No Chicken was first published in Women in Focus
Women in Focus is a recently launched website and initiative by the Commonwealth Bank of Australia. It is a place for women to be inspired, informed and connected with other women in business in Australia and around the world. Angela Vithoulkas, CEO of VIVO Cafe Group, will be the Guru on the Business Beat section and will be providing weekly articles on all things small business.
In my business of food, I find a lot of my daily challenges pretty much sum up life as a business owner. It’s the front line of my business war that dictates my strategy, highlights my problems and often showcases dilemmas that will produce profound change or deliberate denial.
First published in The Leadership Magazine: The Small Business Wheel
Let’s face it; the feeling of running around like a mouse in a wheel isn’t new to small business. It’s more the norm than anyone cares to admit and the most likely scenario of the life of a small business owner.
I watched my parents live it for many years and I of course also jumped in when I started in business. You do get used to it after a while; that’s the problem.
I went to a fundraiser recently for a group called Legs On The Wall. They are a performing aerial theatre company who integrate acrobatics, dance and circus skills into theatre. They really do get their legs on the walls. It was a fun evening, partly because I was with some really nice friends and partly because I felt quite sophisticated being out with the arty world. Of course in between all those warm fuzzy feelings, I began to examine the concept of the fundraiser vs. growing a business and in whose hands it would all be better off. Should artists be responsible for raising money for their ‘company’ and should a company use ‘artists’ to grow or get legs for its business?
Does your business have legs? Is it walking, running or strolling? Can it balance by itself or are you propping it up? Are the training wheels still on? Have you identified what’s missing, if anything? Too many questions? Maybe.